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LUXAPOLISH

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Orders and Payment

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Returns and Exchanges

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LUXA Loyalty

Do I need to create an account to place an order?

I need to change the email address associated with my account.

I forgot or need to change my password.

I have two accounts – can I combine Loyalty points?

Where can I find my order history?

How will I know if I have Early Access to product releases?

Where can I view your shipping policy?

How long will it take to get my order?

What shipping carriers do you use?

Do you ship internationally?

Why is shipping to my location so expensive?

What are customs duties, and am I responsible for paying them?

How can I find out the status of my order?

What do I do if I suspect my package is lost, or if it says it's been delivered when it hasn't?

Why was my order marked "Returned to Sender" by the carrier, and what can I do?

Shipping and Tracking

Warranties

Is my Lamp covered under a warranty?

Can I use my LUXA Dual Lamp when it is not plugged in?

How long will my Lamp last?

LUXA Dual Lamp V2

What is the difference between the standard Dust Collector and the Dust Collector Plus?

Is my Dust Collector covered under a warranty?

LUXA Dust Collectors

Electronics and Warranties

How do I create an account?Updated 20 days ago