For questions about your LUXA account, click here.
While it's not mandatory, it is recommended! Creating an account will allow you to find your order history, edit your addresses, and track your shipment faster. You will also be notified of new products and special events!
You can follow the link here to create your account.
Our Customer Support department can help you change your LUXA account email – go ahead and reach out to them via our Contact Form!. Please note that if a LUXA account already exists under an email address, we cannot associate the email with another a
Not to worry! You can click "Forgot Password" on our login page here to receive a password recovery email.
While we do not have a way to merge accounts and order history, we can add your Loyalty points from one account to another as a one time courtesy! Please reach out to us via our Contact Form or chat and let us know the email addresses associated with
When logged into your LUXA account, you can view your order history on the main account page! Simply click on the order numbers to view more information.
Early Access for most launches is available to our Hardcore Pros – members of our Hardcore Loyalty tier who have submitted professional documentation. If you are a Hardcore Pro and are subscribed to email notifications, you will receive emails lettin