For questions about the LUXA Loyalty program, click here.
Once you earn a tier due to how much you’ve spent, you will be able to stay in it for a minimum of one year. After one year, your account will be checked to see if you still qualify based on your spending in the last 12 months and will be adjusted ac
If you were testing the link out by clicking on it yourself, it is likely displaying an error message because you have already made purchases with us! You may be able to test the link by opening it in an incognito window in your browser. Another thin
Unfortunately, your pending points will become 'cancelled' and will be removed from your account.
You can share your referral link however you see fit with the exception of coupon or deal sites. We love to see you share your link on your social profile!
You can find your own personal referral link on your Loyalty Dashboard when logged in, under “Ways to Earn.”
They do not! While your tier can change according to how much you’ve spent at luxapolish.com, the points you earn will stay “in the bank” until you redeem them for free product or coupons.
You can enter your birthday under “Ways to Earn” on your Loyalty Dashboard when logged in. The points will be automatically added to your account on that date.
Once your points have been used, they will not be re-issued.
No sweat! It can sometimes take a few minutes for us to process your activity and provide your points. If it’s been longer than 7 business days, go ahead and reach out. Please note: For points earned by making a purchase from Luxapolish.com, there is
Some points require an authorization period. Don't worry, they should show up in your usable points balance within 14 days!
No, your tier is calculated according to how much money you've spent, not how many points you've accumulated. Spending points will not change what tier you're in.
The higher the tier, the more points you earn per dollar spent! This means you’ll be able to earn rewards faster. You also get more perks in higher tiers. See the chart on your Loyalty Dashboard for a comparison of perks.
Your tier is based on the total dollar amount you’ve spent at luxapolish.com in the last 12 months (beginning June 1, 2021). Once you've reached the spend threshold for the next tier, you'll be automatically leveled up! Note that total spend does not
Yes! You can still use one code per order. Your order will simply now also earn you points.
No, anyone who purchases directly from luxapolish.com will be able to participate in the program, earning points on every purchase!
If you have already signed up for an account at luxapolish.com, you are automatically enrolled. Otherwise, click here to create an account!
No, only one code can be used per order.
No, you will still have to pay applicable shipping fees at checkout.
No, the code will only work for one order, so be sure to use it full on your order!
Don't worry, your code will remain active until you have used it! To find your code, go to your History on your Loyalty Dashboard and find the transaction where you purchased the $ OFF Code with points. Click the "Approved" button on the right. This